Service My Car
800 26654... — show

Service My Car

3.6
/ 98 reviews
Will be closed in 9 h. 46 min.
Are you the owner?
Car wash
car wash, full service car wash
Mobile services
roadside assistance
Type
garage, upholstery and interior
Type of work
car inspection, engine repair, body repair, electrical system repair, tuning, motorcycle repair, oil change, electronic control module repair
Vehicle type
foreign car repair
Car services by brand
Audi car service, Bentley car service, Honda car service, Infiniti car service, Jeep car service, Kia car service, dodge car service
Maintenance
headlight bulb replacement, exhaust system diagnostics
Phone number
800 26654... — show
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Address
الإمارات العربية المتحدة, دبي, 1402-1403 - شارع الشيخ زايد, Al Moosa Tower 2
Metro:
Emirates Towers 0.3 km
Financial Centre 0.6 km
Working hours
Sat
07:00—22:00
Sun
09:00—18:30
Mon
07:00—22:00
Tue
07:00—22:00
Wed
07:00—22:00
Thu
07:00—22:00
Fri
07:00—22:00
Official website
servicemycar.com
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Prices Service My Car

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محطة غسل سيارات
تنظيف حمامات السباحة بالمكنسة الكهربائية
By agreement  
تلميع
By agreement  
ورشة إصلاح سيارات
بطاريات
By agreement  
إصلاحات وأعمال صيانة عامة
By agreement  
تغيير زيت المحرك
By agreement  
الهيكل الخارجي والكماليات في السيارات
By agreement  
إصلاح ناقل مُقلِّم الأعشاب
By agreement  
إطارات السيارات
By agreement  
إصلاح معدّات القيادة وأنظمة التعليق
By agreement  
الإصلاح الكهربائي لحمامات السباحة
By agreement  
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.
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Reviews about Service My Car

3.6
  /  279 ratings
Write a review Edit your review
All reviews 98
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  • 1.0
    26 august 2023, 3:16 pm
    Advantages
    absolutely nothing
    Disadvantages
    misleading and unprofessional
    Comment
    I Called “Service My Car” Friday at 3PM to book aircon service/repair on my Merc GLE AMG. Was told they wud look at it Saturday when the workshop opened but would pick up the car Friday evening. By Saturday noon I had had 3 conversations with two different persons. Was told they would send me a “diagnostics report” by Monday evening. Told them it's a simple aircon issue, either the compressor is broken, system out of gas or gas is leaking. Takes maximum 5 minutes to do a pressure test and trouble shoot a car aircon in a modern car. Was told the car in the workshop and waiting to “perform diagnostics test” and I would get the report Monday evening. I kept challenging them about why it should take them 48 hours to make a “diagnostics report” on something that takes 10 mins to do — all they could do was repeating the same answers again and again like robots. I told them to return my car Saturday and was sick and tired listening to their rubbish about them needing 48 hours to do a “diagnostics report” as if they were performing brain surgery. Had I left my car with them, I would have wasted Friday to Tuesday or Wednesday before getting it back. Their people just keep lying to get cars sent to them for repairs and hiding behind some utterly ridicules “diagnostics report” which in my case would be a one or two liner; either compressor broken, no gas or gas leaking. I could have driven the car to anyone of more than 500 repair shops in Al Quoz myself and have it checked and repaired on the spot. I'd never recommend anyone to waste time on this company. … – show
    0 0
    Reply
  • 1.0
    25 august 2022, 9:33 am
    Advantages
    Convenience
    Disadvantages
    Unreliable, sketchy, non-transparent, incompetent
    Comment
    Non professional and incompetent.... If you want to waste your money, time, and deal with unprofessional technicians then choose SMC.

    Before you read through, just note that most of their reviews are fake or botted. They even posted a couple of repeated ones just to overcome the bad ones. (see 4th attachment)

    There’s no proof whatsoever of what parts were bought/replaced or if they were really genuine or not. No pictures or invoice from “official distributor” or parts “supplier” for the parts. They only share their own invoice which they can write anything in it. It does not include the code or name of the items. When I asked them to prove which parts were replaced or if they were really genuine by sharing their serial numbers or codes, they denied claiming its for internal purposes only (See third attachment)

    Thirdly, their process doesn’t seem streamlined or professional, you will get bothered by whatsapps and calls from different employees from different departments. Only 1 engineer or account manager should be coordinating with all these departments then contacting customers for questions/updates like what any other reputable service center does.

    Now lastly, but the most critical point, the main concerns that I had with my car that I clearly mentioned on the comments while booking where never fixed or diagnosed. No agent spoke of it, nor did the health check or report even mention it. All the parts that were highlighted or needed to be replaced had nothing to do with my main concern or why I even booked a service in the first place!!! It’s clear that SMC was just following a standard of services without treating every customer on a case by case basis or taking a customer’s comments into consideration.

    Now I have to take the car to another service center to check my main concerns as I feel I only wasted time and money with SMC.

    When the technical lead called me, I asked for a refund but they ignored my request. I even told them I will raise a complaint to DED consumer rights, he carelessly said go ahead do what you want.     … – show
    2 0
    Reply
  • 26 november 2021, 8:39 pm
    Highly recommended to anyone seeking exceptional customer service and mechanical repairs. Very professional and prompt end to end service. I'll be back. Thank you.
    0 0
    Reply
    • 27 november 2021, 1:02 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 26 november 2021, 7:07 pm
    Overall good experience, customer service call backs can be faster
    0 0
    Reply
    • 27 november 2021, 1:02 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 26 november 2021, 12:59 am
    Thank you to the team at ServiceMyCar for your friendly, helpful and accommodating service; and offering a courtesy pick up and drop off to my place while car needed more time to be serviced for a clutch replacement.
    0 0
    Reply
    • 27 november 2021, 1:02 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 24 november 2021, 4:14 pm
    They tracked down and fixed an oil leak. The job was performed efficiently and the vehicles engine was left clean and oil free. All experiences at have been excellent and good value
    0 0
    Reply
    • 27 november 2021, 1:02 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 24 november 2021, 2:36 pm
    It’s the most frustrating service I’ve ever used,after they kept my car at their garage for over a week with repeatedly following up, they came back with unbelievable quotation, they charged for diagnostic 2600, without repairing anything, then i had to cancel the repair, they brought the car with undrivable condition, thE steering wheel was off balance l, which almost endangered my life, awful service.
    1 0
    Reply
    • 27 november 2021, 1:03 pm
      Hi
      Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
      Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
      — The ServiceMyCar team
      0 0
      Reply
  • 23 november 2021, 12:52 pm
    I’ve been taking my cars to servicemycar for servicing and repairs for about 2 years now and I’ve not a single complaint. Their professional, friendly, honest and very well priced. Highly recommended
    0 0
    Reply
    • 27 november 2021, 1:03 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 23 november 2021, 12:50 pm
    A big thank you to jed and his team for the excellent service on my Getz. So helpful and patient with a senior. A very happy customer. Provide great service consistently, with reasonable prices. Staff are always friendly.
    0 0
    Reply
    • 27 november 2021, 1:03 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 20 november 2021, 2:26 pm
    I service all our vehicles here after being referred to them by family and friends. Professional, personable and very competitively priced. Customer service and workmanship is outstanding.
    0 0
    Reply
    • 27 november 2021, 1:02 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 19 november 2021, 9:50 pm
    Nice
    0 0
    Reply
    • 20 november 2021, 12:39 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 18 november 2021, 11:23 am
    The guys at SERVICEMYCAR are always straightforward about pricing so you know what to expect. If they uncover anything during a service, they’ll give you a call to explain, estimate cost and recommend action.
    0 0
    Reply
    • 18 november 2021, 11:29 am
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 17 november 2021, 10:22 am
    When I called, the gentleman answering the phone, He was able to identify the problem immediately. My car was booked in the next business day and problem solved. I have NEVER experienced such a remarkable customer service experience. I would totally recommend SERVICE MY CAR at Dubai! Staff are friendly and efficient. Thank you SERVICE MY CAR for looking after my Hyundai.
    0 0
    Reply
    • 17 november 2021, 1:05 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 16 november 2021, 1:41 pm
    They are the cheaters, I gave my car for service, my car was before with Al Habtoor contract and it was well mantained by them, now I try with Service my car, they put lot of faults in it and ask to go for repair. they are recovering their money by this. i refuse to do the repair they put some faults and return the car.
    1 0
    Reply
    • 17 november 2021, 1:06 pm
      Hi
      Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
      Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
      — The ServiceMyCar team
      0 0
      Reply
  • 15 november 2021, 7:10 pm
    I used them 2 times, first time was ok except that it actually takes 3 days to do a job that takes 2 hours.
    On my 2nd time they kept the car for additional day on the bases that changing break pads takes and extra day and then they returned the car without changing the pads, it should be a something to make car service easier but it actually make it more complicated,
    0 0
    Reply
    • 17 november 2021, 1:07 pm
      Hi
      Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
      Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
      — The ServiceMyCar team
      0 0
      Reply
  • 15 november 2021, 2:53 pm
    ServiceMyCar is excellent and I highly recommend their business. They were all very professional, proactive, and pleasant to work with. The car looked amazing outside and they even detailed the car inside.
    0 0
    Reply
    • 17 november 2021, 1:07 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 14 november 2021, 2:26 pm
    The attention to detail on repairs is amazing. Went in for a simple bumper replacement and small touch up on fender. The guys made sure the color matched properly and painted the other fender as well to match the color.
    0 0
    Reply
    • 17 november 2021, 1:07 pm
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 13 november 2021, 3:16 pm
    Poor customer service.
    0 0
    Reply
    • 17 november 2021, 1:07 pm
      Hi
      Thank you for the feedback. We're sorry to hear about your experience, but rest assured, as we use such feedback constructively to improve our services.
      Kindly send us an email at complaints@servicemycar.com with your booking and contact info, and our Customer Happiness Advisor will get back to you at the earliest. We look forward to solving your issue.
      — The ServiceMyCar team
      0 0
      Reply
  • 13 november 2021, 12:29 am
    Very professional and did an above and beyond job helping me during the hall process. Also, the job done in the vehicle is even better than the original factory paint. Thank you very much
    0 0
    Reply
    • 13 november 2021, 8:38 am
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
  • 11 november 2021, 10:01 am
    Very professional from the moment I dropped off my vehicle to the moment I picked it up. Everything was completed in the time frame that was stated. The finished product on my vehicle was absolutely amazing. One amazing thing is the staff actually show you exactly what work was done on the vehicle and give a good breakdown off it.
    0 0
    Reply
    • 13 november 2021, 8:37 am
      Hi

      Thanks for the review! Nothing makes us happier than providing great service. Follow us on Instagram — @servicemycar.ae to stay updated on our latest offers. We look forward to servicing your car again!
      — The ServiceMyCar team
      0 0
      Reply
Average rating - 3.6 based on 98 reviews and 279 ratings

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