Speedy Drive Car Rental Dubai

Speedy Drive Car Rental Dubai

Will open in 3 h. 14 min.
Address
Metro:
Working hours
Sat
08:30—20:30
Sun
10:30—20:30
Mon
08:30—20:30
Tue
08:30—20:30
Wed
08:30—20:30
Thu
08:30—20:30
Fri
08:30—20:30
Official website
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Reviews about Speedy Drive Car Rental Dubai

2.7
  /  325 ratings
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All reviews 94
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  • 1.0
    19 february 2023, 7:07 pm
    Advantages
    None
    Disadvantages
    Staff is disrespectful. Using sneaky ways to extend 1 month and deseiv ways to RIP off money
    Charges of 1000 aed for extra mileage although no record for the distance covered and having replacement car for more than a month
    The employee asked for pripe money to hand over the car. When refused they add 500 aed for damages without any explanation
    Got the car dirty with less than have tank still they add 120 for fuel
    Add more than 1800 and trying to charge on my card without my approval and against my request
    Already opened a case with Economic authority
    – show
  • 1.0
    24 july 2022, 8:53 pm
    Advantages
    Literally nothing
    Disadvantages
    1- Smelly car

    2- Must return the car with full fuels or at least 70% or they will charge you

    3- they add tax

    4- must return the car fully cleaned or they will charge you even if there’s a bottle of water inside the car
    Comment
    Bad experience, they double the price's on every single thing. They add tax's on every thing you do,& you must return the car with full petrol, they talk to you nice before you sign the contract & you feel trusted and then after paying the Deposit they start to scam you and add fee's. Please pay attention

    Thank you.
    Tip for consumers:
    Pay attention to this please, don’t you ever rent a car from them, it’s better to check the refund and policy before you pay the deposit

    Thank you so much & have a safe drive
    – show
  • 26 november 2021, 10:48 am
    We went to them to rent a car, waited in line for 1 hour, just to be greeted by the front desk employee and told to visit the website and inquire via the chat box because apparently he doesn't have access to thier system and check what cars are available and the price!! What a stupid system they have! There is no concept of “Speedy” on them! We are there physically and ready to rent what they have available and yet we have to go through all those process of chatting with someone in the chat box!
  • 24 november 2021, 9:28 am
    Team is very unprofessional and rude! After 2 months or renting car I was trying to get back my deposit. Poor communication, phone of the office never answered my phone calls! Was my first and last time to rent vehicle in that company.
    • 24 november 2021, 10:26 am
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 22 november 2021, 3:29 pm
    They don't refund the deposit on time. Keeping it with them even when it's overdue. When asked to refund they rudely say “it is not overdue” instead of refunding it. Disgusting business practices.
    • 22 november 2021, 6:58 pm
      Dear customer
      We apologize for the inconvenience caused.
      Kindly share the contact number so that we can rectify the issue and solve.
  • 22 november 2021, 3:00 pm
    Bad service and they don’t return your deposit
    Definitely one to avoid
    • 22 november 2021, 6:58 pm
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 18 november 2021, 7:27 am
    these people are doing fraud by taking all your bank details and making a contract. they change the contact in between and charge us without notice. please be aware
    • 18 november 2021, 8:41 am
      Dear customer
      We apologize for the inconvenience caused
      Authorization is taken on the day of car delivery and email will be sent for the outstanding.
      There are no extra charges other than your outstanding.
  • 18 november 2021, 7:25 am
    they create contracts and break the contract with all your banking details without notice. they are doing fraud in the country like UAE. Customers must be aware. i happened to us too.
    • 18 november 2021, 8:40 am
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 17 november 2021, 1:48 pm
    Worst company, Dont know how to honor contracts. Charging to deposit cards without consent.
    • 18 november 2021, 8:37 am
      Dear customer
      We apologize for the inconvenience caused
      Authorization is taken on the day of car delivery and email will be sent for the outstanding.
      There are no extra charges other than your outstanding.
  • 17 november 2021, 12:55 pm
    Please share your details properly and don't change your contract without prior notice.
    You changed it for my company.
    • 17 november 2021, 1:07 pm
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contaxt number so that we can get in touch with you to understand the issue and solve.
  • 13 november 2021, 5:24 pm
    Honestly speaking only because there is Expo 2020 they spreaded the price of my rented car of 200 more dhirams after 1 month of rent and I gave back the car to them....do the same please don't rent the cars and you will see how they will go down with the prices that for my car usually is 850uae they took 1890uae 1 month and the next they asked more.....stolen money from Tourists is the specialty
    • 14 november 2021, 9:37 am
      Dear customer
      We apologize for the inconvenience caused
      Cars prices have increased everywhere and we had I formed all the customers prior the renewal and we only renewal. On customer approval.
  • 13 november 2021, 9:03 am
    I haven't received my security deposits yet. When I contacted their customer care they told me that I have to wait for 21 working days. But the 21 working days is calculated very strangely. Even though they are working on Saturdays they wont consider Saturday as a working day, while returning the deposits. They told me that they will only process the request after 15 November which will be 31 calendar days from the day I returned the car. I suggest Speedy drive to make it clear while booking.
    • 14 november 2021, 9:35 am
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 11 november 2021, 5:08 pm
    Do not expect to get a car within 2 hours waiting at the counter. Thank you for wasting my whole afternoon.
    • 14 november 2021, 9:35 am
      Dear customer
      We apologize for the inconvenience caused
      These days cars are short that why the delay is there.
  • 10 november 2021, 10:33 am
    Rates are not same.

    Car availability very limited, they dont reply back you need to cross check to ensure availability.
    • 10 november 2021, 10:50 am
      Dear customer.

      We apologize for the inconvenience caused
      We try hard to accommodate you on your enquiries
      Kindly share the contact number.
  • 9 november 2021, 12:54 pm
    This was my worst experience ever. they confirmed the availability of the car and requested all my documents and two times they replied that the car still not available and will reply shortly.
    2 days I'm waiting the car with no service. Never deal with this company
    • 10 november 2021, 9:03 am
      Dear customer

      We apologize for the inconvenience caused

      The current market we trying our best to serve you.
      Kindly share the contact number so that we can check and update you
  • 4 november 2021, 3:04 pm
    This is genuinely one of the worst car rental services in Dubai. I have had many experience with rental companies so I can accurately differentiate between a good and bad service.
    They false advertise their pricing. For over 4 months they advertise 28 AED/day car. However that is false and every time they ask about it they continually say it’s not available. I have checked with several people who have rented from them and they all confirmed the false information.

    They take over 1 month to ret
    – show
    • 6 november 2021, 10:50 am
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 4 november 2021, 5:50 am
    Bad and un professional customer service in the handover
    • 4 november 2021, 7:04 am
      Dear customer
      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 1 november 2021, 9:57 am
    They are advertising 28 Dirham daily car rental which they don't have actually. they are saying they had a 2013 means 8 years old car which even currently not available. and this rate is on monthly rentals. some thing is their punch line to attract customer which they don't have, just time waistage
    • 4 november 2021, 7:04 am
      Dear customer
      We apologize for the inconvenience caused
      Cars are subject to availability that's the reason sometimes it is not available
      Because of the price it's get booked faster.
  • 31 october 2021, 3:31 pm
    Worst customer experience!! They offer you a price on the phone and when confirming they change it!
    They also said you don't have a written offer! As if I am making up the story and lying!! Worst experience
    • 4 november 2021, 7:02 am
      Dear customer

      We apologize for the inconvenience caused
      Kindly share the contact number so that we can rectify the issue and solve
  • 25 october 2021, 11:23 am
    It’s Scammers company guys Be Careful, SCAMMERS,, Dont Ever deal with this company, bad customer service and they take money from you in dirty ways
    • 25 october 2021, 4:17 pm
      Dear customer
      Kindly share the contact number so that we can rectify the issue and solve
Average rating - 2.7 based on 94 reviews and 325 ratings