For business banking — poor level of competency, outdated banking procedures, speed of service, poor functionality, poor website, no mobile app....the list is endless
Comment:
It took 3 months to open a business account at NBQ and 7 visits. The low level of competency among the staff was staggering (assume training). Errors were made in set up so account could not function. It was like banking 20 years ago. No consideration of environment as I must have signed over 40 documents. If you are a business owner do not even consider this bank!
Date of services rendered:
February 2023 onwards
Specialist description:
Not applicable
… – show
Emad E.
21 june 2021, 12:51 pm
Very good
Jubail M.
19 april 2021, 1:05 am
I have my account here where in fact may salary is being debited tru here. And icame home last year for vacation and of course i will run out of money. And when i came back to dubai. When i try to deposit on my account tru the machine,they wont allow me for some reason i thought it just a technical issue so i try several time and several days. And still i cannot. So i decide to call customer service and inform about the issue. And the guy told me if the account is not in used for 2 ‘mos the account will be automatically blocked. So its fine with me. I cannot do anything about it. So i didnt try again to deposit for my maintaning balance and i transfer my salary to a diff bank. And just a week ago i notice on my email that they still sending me a credit note or charges for not maintaining my balance. I was so surprise for the bill charges as i know my account is blocked already. How come they charges penalty to a blocked account and i am trying to deposit before, but they didint allow me. I dont know if its a kind of scam or what. I am just super super dissapointed.… – show
hassan r.
24 february 2021, 1:55 pm
Very pathetic, poor and slow service, non of the staff is helpful, they just keep sending you from one point to another but no one solves the problem!
Luke V.
28 october 2020, 11:29 am
The slowest service ever. 4 tokens handled in 60 minutes.
Worst experience
wang F.
13 october 2020, 7:01 pm
Worse experience ever, they won't tell u everything at one time, u will have to go again and again to cover their own fault....
Sam B.
1 october 2020, 1:58 pm
Very very bad services here teller only one counter working below 20000 and i have to take cash from cheque 3 days now i cant… 1 customer service time minimum 40 minute, for token we have to wait 3 hr really really very very bad services pls my brothers and sister dont open account in this bank if someone feeling i am a lier.. pls check it this bank between 2 metro stations burjuman and al fahidi (burdubai)
soufeed k.
28 june 2020, 11:56 am
Not enough Customer service employees. Waiting time is one hour for only an enquiry.
Humaid A.
3 october 2019, 1:14 pm
World 's worst bank. Worst Services.
اسوء بنك في العالم. اسوء خدمات
دنیا کا بدترین بینک۔ بدترین خدمات
বিশ্বের সবচেয়ে খারাপ ব্যাংক। সবচেয়ে খারাপ পরিষেবাগুলি
世界上最糟糕的銀行。 最差的服務
Al r.
6 august 2019, 9:25 am
Very bad service never want see this bank again in life
Aaron's V.
4 july 2019, 2:59 pm
Great
RAHEEL S.
1 july 2019, 12:50 am
Very poor quality of banking services…
TJ A.
20 june 2019, 6:44 am
Bank policies
Peter C.
15 june 2019, 6:21 pm
NBQ Bank is among the good bank in UAE which does not require any minimumbalanve for the company accounts and the services are very good.
Jawad U.
7 april 2019, 7:01 am
In bank street from exit 4 of burjman metro station just walkable distance
Sheshram J.
15 november 2018, 10:01 pm
quick service
Amin L.
27 may 2018, 3:11 pm
Good bank
Fara G.
12 december 2017, 6:14 am
This bank never advertises their services, nevertheless the ATM can withdraw money from cards of other local banks. I have not used their teller services, hence can't comment on that.
February 2023 onwards
Not applicable
Worst experience
اسوء بنك في العالم. اسوء خدمات
دنیا کا بدترین بینک۔ بدترین خدمات
বিশ্বের সবচেয়ে খারাপ ব্যাংক। সবচেয়ে খারাপ পরিষেবাগুলি
世界上最糟糕的銀行。 最差的服務