to metro station Business Bay — 0.4 km
Union Insurance Company
Phone number
04 378 77...
— show
Address
الإمارات العربية المتحدة, الخليج التجاري - دبي, شارع الشيخ زايد, Single Business Tower
- Working hours
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SatClosedSunClosedMon08:00—17:00Tue08:00—17:00Wed08:00—17:00Thu08:00—17:00Fri08:00—12:00
- Official website
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Reviews about Union Insurance Company
All reviews 78
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Finance near Business Bay
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الإمارات العربية المتحدة, دبي, 302 شارع الشيخ زايد, Single Business Tower, 3rd Floor -
الإمارات العربية المتحدة, دبي, Sheikh Zayed Road, Emarat Atrium, Opp. Emirates Holidays Hotel
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الإمارات العربية المتحدة, الخليج التجاري - دبي, The Exchange Tower
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الإمارات العربية المتحدة, الخليج التجاري - دبي, Sobha Sapphire Tower - Office 810 Khaleej Tejari Street 2
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الإمارات العربية المتحدة, دبي, 1 شارع المركز المالي, Emaar Square Bldg
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الإمارات العربية المتحدة, Bay Square - دبي, 301, Building01
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الإمارات العربية المتحدة, دبي, Business Bay,U-bora Tower, Office No-3103
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الإمارات العربية المتحدة, الخليج التجاري - دبي, Unit 3201 – 32nd Floor- U- Bora Tower
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الإمارات العربية المتحدة, دبي, 1604, U Bora Towers - Commercial Tower
Life insurance companies in Dubai
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الإمارات العربية المتحدة, الخليج التجاري - دبي, Al Amal St, Office 1907 | ETA - Al Manara tower
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الإمارات العربية المتحدة, الخليج التجاري - دبي, مراسي درايف, 57M7+WP3
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We are sorry you feel your recent experience with us was only 1-star worthy. We would love to speak to you directly so we can improve our services and see what it takes to make your future engagements with us worthy of a 5-star review. You can reach us directly at info@unioninsurance.ae
We apologise for the delay and inconvenience it caused you.
We would like to inform you that this is under final process and request would be completed by end of second week of October.
We will prioritise the request internally and keep you updated regarding the same.
Please contact us at ipops@unioninsurance.ae for any queries or assistance.
Very very bad exp I to open business account I had to take policy for 5 yrs for yearly 12k 5 yrs already finished I want to withdraw now I am asking to send statements since 2 months there is no response.
No one is responsible to answer
Would not recommend
Don't go for any policy or insurance with them … – show
Thank you for sharing the feedback.
We would request you to share the policy details with us so that we can investigate the reason for the delay and get back to you at the earliest.
We are sorry to hear about your experience and look forward to providing you with the best service in future
Kindly contact us at ipops@unioninsurance.ae for any queries or assistance.
We are sorry to hear about your experience. We would like to inform you that the request is under process. We are investigating the reason for the delay & will keep you updated on the status of the completion of the request. Kindly contact us at ipops@unioninsurance.ae if you need any assistance. Look forward to serving you with the best service in future.
We apologise for the inconvenience caused.
As informed earlier, the refund for the erroneous debit is already under process and is expected to be completed within 10 working days.
In reference to the premium that has been debited yesterday, this is towards the monthly due date of the policy and will be allocated towards the September due date.
Hope this clarifies the matter and request you to contact us at ipops@unioninsurance.ae for any further assistance.
They only response on call when you select extension as new customer but never response on existing customer with long waiting calls
Today we request to withdraw our policy today by visiting single tower office and they said it will take 12 weeks. Will update about my further review after processing
Edit:
calls many time but calls is getting put on hold and no response. last time I get call on 8th August 2022 and person give me extension number to reach him directly but th is company does not have proper support no option to dial extension number. they told us they will send valuation in 7 days but not get any reply. … – show
we are sorry to hear that you have been through this, and we thank you for bringing it to our attention. To be able to assist you further, kindly share your details at info@unioninsurance.ae
Full of promises only. Do not be fooled by this company.
we are sorry to hear that you have been through this, and we thank you for bringing it to our attention. To be able to assist you further, kindly share your details at info@unioninsurance.ae
I decided to withdraw my money deposited.
Full Surrender…
Huge loss, for premature withdrawal.
Got 1/3 of what I put in.
They blame it on service charges and other financial services.
Truth is, they never invest your money properly.
There is no proper management.
They are closing their insurance arm for sure. Previous office is missing.
My advise to seriously consider withdrawing what you put there.
We all get trapped when they send these “poor” agents wh o beg you to start a policy.
You try to do a favour and then within 2 years they already fired these agents.
Now you are stuck with their policy for the next 15 years.
Avoid any of these insurance companies.
None have delivered what they promised.
IT IS A LESSON IN LIFE....NEVER FALL FOR SOMEONE WHO FORCES YOU INTO ANYTHING WITH PROMISE OF GREAT RETURNS. … – show
Thank you for sharing your feedback.
We would like to inform you that Super Secure is a unit linked plan where the premiums are invested as units in the funds chosen by the policy owner at the time of policy application. The fund value and the cash value is dependent on the market performance of the chosen funds.
In reference to the product, we would like to further advise you that the policy starts acquiring cash value only after the completion of the initial contribution peri od, which is after a period of 15 months.
The details of the charges are clearly mentioned in the terms and conditions as well as policy specification schedule. We understand that the charges would have been explained by the agent at the time of policy application.
The surrender request has already been completed from our side and the final cash value depends on the market performance of the funds.
We are sorry to hear about your experience and look forward to providing you with the best service in future
If you require any further, please do not hesitate to reach us at ipops@unioninsurance.ae … – show
We are sorry to know that you are not satisfied with your experience. Kindly send us your contact details to info@unioninsurance.ae and we will investigate the matter and improve your experience.
They lack in professionalism.
We are sorry to hear that you have been through this, and we thank you for bringing it to our attention.
Please email info@unioninsurance.ae the email id as well as phone number you have not been receiving responses from so we can investigate the matter.
Everyone who invested in Super secure I request you to ask fund statement every month. It shows how they cheat customers.
In this policy first 15 months premium taken as establishment charges and no one explained this. Either rakbank or union insurance does not info rm this. It means for 1000dhs premium plan, 15000 dhs take as establishment charges.
So if you invested 60000 dhs 1000dhs x 5 years, you are actually investing 45000 dhs only because 15000 dhs taken as establishment charges,
every one pls be aware of this.
If every one see fund statements they can see that the number of fund units getting reduced compared to previous month. THIS IS ANOTHER SCAN THEY DO.
L
They reduce the units to show loss. 25% of customer taken as establsihnent charges.
Every customer will get loss as union insurance reduce the fund units and charges. … – show
Thank you for sharing the feedback.
We would like to inform you that Super Secure is a unit linked plan where the premiums are invested as units in the funds chosen by the policy owner at the time of policy application. The fund value & the cash value is dependent on the market performance of the chosen funds.
The details of the charges are mentioned in the policy specification schedule as well as the terms and conditions of the product. This would have been explaine d to you in details by the agent at the time of policy application.
As per T & C’s, the establishment charges are deducted over a period of the premium payment term by cancellation of the initial units allocated to the policy during the initial contribution period. These charges are deducted in the form of units on a monthly basis.
Hope we have addressed your queries. We would request you to share the policy details with us at ipops@unioninsurance.ae so that we can contact you regarding the policy. … – show
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
I was compelled to buy their product as a courtesy to open a business account for my company, Union insurance is very religious in deducting ur premium but they dont send an y statement as to how ur policy is performing because they dont want you to know. At the end of the policy term comes the shock, I was told that my policy has fetched -10% return in 5 years, and I was made to wait for almost 3 months to get my whatever remaining principle amount and that too with relentless followups, Despite world markets post pandemic recovery this policy is fetching -ve returns, Can you believe it?
After seeing all their reviews I realised that there were hundreds of them with the similar story, that means they have a very clear pattern to dec_ive your money, Once the policy term is finished they will not respond to your Emails or take phone calls whatsoever, I had to send an Email warning them to raise a complaint with Insurnance regulatory, Stay away from them guys. … – show
Thank you for sharing your review. We are sorry your experience did not match your expectations.
Please note that Super Secure is a unit linked plan where the premiums are invested as units in the funds chosen by the policy owner at the time of policy application. The fund value and the cash value is dependent on the market performance of the chosen funds.
The details of the charges are clearly mentioned in the terms and conditions as well as in the policy specification schedule. We understand that the charges would have been explained by the agent at the time of policy application.
Additionally, kindly note that the surrender request has already been completed from our side. The turn around time for the completion of any payout request is between 6 to 8 weeks. However, as one of the funds that you had chosen is a Lipper fund, we had to wait for the updated NAV (net asset value) prices which are received only by the 3rd week of every month for the previous month from the asset management company to provide with the final surrender value of the policy.
You can reach us at ipops@unioninsurance.ae for any further assistance. … – show
My car is 8000 they give me 4500 to by some scooter
The good thing some one frome team of this Company told me (I THING ITS Fair
أسؤ شركة تأمين على الاطلاق
تقييمي للشركة 0 من 10
We are sorry your experience with our company did not match your expectations.
Further to the discussion over the phone with our Motor claims team, kindly note that your request is currently under process and we shall keep you updated accordingly.
You can reach us at info@unioninsurance.ae for any further assistance.
Even when they are sending the statement they send the value which is one month old. Which company in this world in year 2022 cannot get the fund value status on a daily basis? Other funds where I have invested can give me fund value online on a daily updated value basis. This company looks like still working in 1800s
If any one want to go for insurance my suggestion is to please go for any other company than Union Insurance … – show
Firstly, we would like to apologise for the delay in response. We would request you to share all the emails with us at feedback@unioninsurance.ae so that we can investigate the matter regarding the delay and get back to you.
Further to our discussion over the phone, kindly note that your request is under process and all details have been shared with you on your registered email address.
We would like to inform you that the fund statement has been shared with you on the registered email address. Also, we would like to advise you that one of the funds that you have chosen is a Lipper fund and the updated NAV prices are received from the asset management company only by 3rd week of every month for the previous month.
Please ensure that we are working on your request and shall keep you updated accordingly.
We hope the above has clarified the situation. You can reach us at ipops@unioninsurance.ae for any assistance. … – show
Thank you for taking the time out to share your experience with us — and we agree, Danish is truly a gem to have on our team!
Very bad experience
Better to keep money in a bank
Thank you for sharing your review. We regret to know that your experience did not match your expectations. Kindly do not hesitate to reach out to our email info@unioninsurance.ae with further information to be investigate the matter.
We would be more than happy to make things right if you give us another chance.
We are pleased to know that your experience with us was a good one!
Thank you for your positive rating.