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Fine T.
10 january 2023, 9:34 am
Hi i was call evening for medicine, one person pick my call we talk about only one medicine, and he say now busy he took my number say i'll call back and i give him my number.he never call me back.
We regret any inconvenience this incident may have caused you. In order for us to investigate and resolve this matter, may I request you to kindly share the name and location of the Aster Pharmacy and your contact number for us to speak to you in detail.
Hi Vedra, we apologize for the experience. Please allow us to look into this matter. May we request you to share your contact details at info@asterpharmacy.com so we can speak to you in detail regarding this. Wishing you good health and happiness!
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Екатерина К.
20 december 2022, 9:21 am
Very poor customer service.
priorities in the service must be set correctly.
the real buyer does not need to stand and wait for the seller to answer the phone and talk to the couriers in front of the standing customer. Today I came to buy something like a pain relief, they started servicing and suddenly the phone rang, the seller started talking on the phone, then a delivery guy came and started talking to him. so I left the pharmacy with pain and without medicine! no need to stand around and wait for the seller to answer the phone and talk to the couriers if the real buyer has already started to be served.… – show
We regret any inconvenience this incident may have caused you. In order for us to investigate and resolve this matter, may I request you to kindly share the name and location of the Aster pharmacy and your contact number for us to speak to you in detail.
Thank you for your review! We’re glad to know that you are satisfied with our services. We thank you for your kind words of appreciation. We also wish you good health and happiness. Thank you for choosing Aster!
Hi Younes, I’m sorry to hear you had such a experience, but we really appreciate you bringing this issue to our attention. You may also contact us at our toll free number 800700600 should you need any pharmacy requirements. We also would like to speak to you regarding this feedback, please share your contact details at info@asterpharmacy.com. Thank you for your feedback.
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Daddou R.
18 march 2022, 10:08 am
Good and fast delivery also the man who answer the phone he understand the symptoms which I have and advice for some medecine.thank you.
Hi Daddou, thank you for your review. We are glad to hear that our colleague at Aster Pharmacy Sports City, was able to assist you in a friendly, efficient and knowledgeable manner. Glad you liked our services. We wish you good health and happiness, always.
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Walaa A.
9 march 2022, 10:59 am
Organized, new & clean pharmacy the pharmacist is helpful and kind
priorities in the service must be set correctly.
the real buyer does not need to stand and wait for the seller to answer the phone and talk to the couriers in front of the standing customer.
Today I came to buy something like a pain relief, they started servicing and suddenly the phone rang, the seller started talking on the phone, then a delivery guy came and started talking to him. so I left the pharmacy with pain and without medicine! no need to stand around a nd wait for the seller to answer the phone and talk to the couriers if the real buyer has already started to be served. … – show
Friendliest and the most caring staffs..
Over the top nursing team.
Exceptional team of doctors..
Excellent overall experience.