MAGRABi
800 020001... — show

MAGRABi

3.0
/ 17 reviews
Will be closed in 9 h. 16 min.
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Products
contact lenses
Glasses
sunglasses
Optometric services
contact lens fitting, visual acuity test
Phone number
800 020001... — show
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Address
الإمارات العربية المتحدة, دبي, شارع الشيخ زايد, Dubai Marina Mall, Shop 3037, Ground Floor
Metro:
DMCC 0.7 km
Sobha Realty 0.8 km
Working hours
Sat
10:00—23:00
Sun
10:00—22:00
Mon
10:00—22:00
Tue
10:00—22:00
Wed
10:00—22:00
Thu
10:00—23:00
Fri
10:00—23:00
Official website
magrabi.com
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Prices MAGRABi

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General Eye Test
Take a walk-in appointment for an eye test with an optometrist at a MAGRABi store near you contact us...
By agreement  
GRTA Driving License Eye Test
Time to renew your driving license? MAGRABi is an RTA-accredited optical test provider! With 11 conveniently...
By agreement  
Contact Lenses Consultation and Fitting
For all existing contact lense wearers, visit our stores for a contact lenses consultation and fitting...
By agreement  
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.

Reviews about MAGRABi

3.0
  /  21 ratings
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All reviews 17
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  • 1.0
    14 september 2023, 2:59 pm
    Advantages
    Nothing
    Comment
    terrible customer service. At the time of buying they didn't inform if this would be covered by insurance. and said we will take it back incase not covered. Later on when we went to return as was not covered by insurance, they said we cannot take refund request post 14 days. we were travelling hence could not do a refund within 14 days. the box is unpacked and nothing has been touched. A lady just calls from egypt and says we cannot make an exception under “company policy”. I do not recommend such business place to anyone. … – show
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    Reply
  • 18 june 2022, 4:50 pm
    Shahnad is excellent at customer service. She assisted my father, Hadi Ghanem, perfectly with his cartier glasses which were broken. It is this kind of customer service from shahnad that makes magrabi stand out from other optician stores
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  • 11 october 2021, 8:43 pm
    Very impressed with the service and speed of getting my order ready! Well done Magrabi! Special thanks to Christine at Dubai Marina Mall branch, she is super sweet and extremely efficient, will be back for sure.
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  • 13 april 2021, 10:56 pm
    Great service and very professional team, esp. Dr. Mahmoud!
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  • 8 march 2021, 11:29 am
    The shop perfume scent is waaaay to strong, I can’t even pass by.
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  • 6 january 2021, 7:06 pm
    If you care about you kids eyes don't go there.
    Very poor customer service, not willing or not able to replace under warranty a chid prescription frame bought 5 months ago that broke, apparently because of internal processes.
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  • 30 december 2020, 6:13 pm
    I bought optical lenses few months back it became loose after a while and I went to them 3 times to adjust and every time the problem is back (waste of time and money)
    The frame and the lenses supposed to be top quality and are too expensive compared to other stores but this is what you get, poor quality of materials used and Technicians
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  • 1 december 2020, 4:25 pm
    OMG, amazing service! Mr. Kamil, was great! I am a collector of ray bans, love them. I recently damaged my rayban evolve orange lens glasses and Mr. Kamil fixed it for free!!! I cant wait to come back and buy.another new super hot model of sunglasses soon. this show room is exclusive retailer of ray bans have exclusive models from ray ban direct. trust me when I say you will find the most unique ray bans here that no one else has. THANK YOU SO much Mr. Kamil! you are truly patient and understood … – show
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  • 14 may 2020, 11:15 am
    Got and eye test and bought a pair of perception glasses! Service was great and staff super friendly and helpful, helped me check if optical was covered on my insurance. Kept to Covid restrictions
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  • 6 march 2020, 6:41 pm
    Worst customer experience ever!!!
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  • 30 november 2019, 7:45 pm
    Poor service and unqualified staff.
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  • 21 september 2019, 2:27 pm
    Best customer service and always helpful.
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  • 20 september 2019, 10:17 am
    Buying my contact lenses regularly with them and yesterday bought a new sunglasses staff are always friendly and understanding. Well done!
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  • 17 september 2019, 2:58 am
    The best service ever I had, beautiful and friendly staff, prices little bit expensive than others but I like this shop.
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  • 23 august 2019, 1:24 pm
    Overpriced optics that scratches easily against what is marketed
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  • 4 august 2018, 2:30 pm
    no after sales service, bought a pair of bulgaris that started to fall apart after less than half a year of use. good lensess though.
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  • 25 april 2018, 8:27 pm
    The worst experience I have just had at DUBAI Marina mall Magrabi branch.. you can feel you re being robbed.. they don’t care about anything else but sqeeezing the most of your money… Employees working on commission the more they over bill you the more they get.. disgusting and unethical dealing..
    Never again
    0 0
    Reply
Average rating - 3.0 based on 17 reviews and 21 ratings

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