VFS Global Visa Application Center- Dubai
04 205 58... — show

VFS Global Visa Application Center- Dubai

2.4
/ 10 reviews
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Services
issuance of a passport
Type
visa center
Phone number
04 205 58... — show
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Address
الإمارات العربية المتحدة, أم هرير ٢ - دبي, 114 100, WAFI Mall, Level 2, Falcon, Phase 2
Metro:
Dubai Healthcare City 0.4 km
Official website
vfsglobal.ch
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Reviews about VFS Global Visa Application Center- Dubai

2.4
/  10 reviews and 11 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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  • 1.0
    14 november 2023, 1:25 pm
    Advantages:
    None!
    Disadvantages:
    A dreadful encounter with customer service — an outright scam in broad daylight, with no reimbursement (USD 205.11) despite receiving inaccurate information from their representative.
    Comment:
    Ensure your agents undergo thorough training and take responsibility for providing accurate information to clients. This principle should extend to your affiliates as well.
    Date of services rendered:
    13.11.2023
    Specialist description:
    Customer service representive
    0 0
    Reply
  • 3 october 2022, 12:20 am
    Bought a travel insurance from the VFS website together with the payment of visa appointment. However, there was no information about travel insurance sending back to me at all. Only the receipt was provided. I checked with the VFS call centre line prior to my appointment and the call centre person confirmed the insurance receipt is fine for the document submission.

    When the day of document submission arrived, the VFS visa application counter rejected my documents with the reason of lacking the     … – show
    0 0
    Reply
    • 3 october 2022, 1:58 am
      Hi Pruet, please share your complete details on https://bit.ly/3ijOPOV or we request you to share the location of Visa Application Centre through which you've applied along with your visiting country, your contact details and some more details via Twitter/Facebook's private message, so we can look into this. Also, do share the screenshot of the above review.
      0 0
      Reply
  • 21 june 2022, 3:28 pm
    I had a wonderful experience at the Switzerland embassy-Wafi mall, Dubai. I also had a chance for preponing my appointment due to an emergency and the embassy kindly accepted me for a walk in. My experience was extra special because Mohammed Shahnawaz aka Sahnavez assisted me during my application process. He was very approachable, calm, composed, soft spoken with a beautiful pleasant smile always and was very very helpful in guiding me and answering all my queries.
    Thank you very much Mohammed     … – show
    0 0
    Reply
  • 11 may 2022, 7:18 am
    Most welcoming expression from the security personnel at the entrance and reception.
    I was assisted by the lovely lady at counter 25.
    She was very efficient in her work and patient with my queries.
    I was helped by the floor supervisor, a perfect gentleman to get the biometrics.
    The cleaning staff also require appreciation to have offered greetings and refreshments.
    Overall a good experience.
    Many thanks.
    0 0
    Reply
  • 6 may 2022, 10:49 am
    Horrible service! I wish embassies find a different provider
    0 0
    Reply
  • 5 may 2022, 3:13 pm
    They sent my passport to another person with a different aramex tracking number and gave me another number. If the guy wasn’t decent and called me to inform me that my passport is with him it would’ve been lost. Their answer was its aramex fault immediately and before hearing the story how they sent it to the other person just because his name is Jamal not jamil. Out of all the documents, registered account details, and visa forms given, they gave aramex the passport based on the first name. Ext … – show
    0 0
    Reply
  • 29 april 2022, 9:50 am
    Horrible service
    1 0
    Reply
  • 27 april 2022, 8:30 am
    bad experience i waited for 20 min no customer service.
    0 0
    Reply
  • 26 december 2021, 10:02 am
    bad experience
    0 0
    Reply
  • 4 october 2021, 11:58 am
    Horrible experience. No customer service what so ever
    1 0
    Reply
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Average rating - 2.4 based on 10 reviews and 11 ratings

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