Afrina Sweets Jumeirah

Afrina Sweets Jumeirah

Will be closed in 8 h. 13 min.
Phone number
04 346 39... — show
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Reviews about Afrina Sweets Jumeirah

  /  103 ratings
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All reviews 75
  • 1.0
    26 april 2023, 12:35 am
    Nice products. Cream puffs are the best.
    Rude and racist manager. Irresponsible staff.
    Had a very bad experience at Jumeirah 1 Branch today.

    We usually buy from Sharjah branch but since today we're in Dubai we decided to drop by in Jumeirah 1 branch. We thought everything's fine because we literally pointed out the carsmel cream puffs and we also clearly mentioned what we want.

    We noticed lately that we got wrong product in the big box we got. So we called in the same branch and the manager, Reza told us that we can come back so they can change the product.

    So we came back, but the same manager said they can't change it coz the product is already too soft and that it should've been put to the fridge. It's literally not our mistake that we got a wrong product, and she's been rude about it. She's also a racist talking about my race and the employee who did the mistake has the same race of me so I should understand. My race or my nationality doesn't have to do anything about the situation.
    She's very unprofessional. And as I saw, there's been reviews about the staff in the same branch. So I am sure it's not only me who experienced this.

    She's reasoning that they have lots of customers so that's why they gave a wrong product. And instead of taking responsibility about that mistake, she chose to blame it to us and be rude & racist about it.

    I hope this will reach the management or owner of Afrina Sweets and take an action to give the manager of Jumeirah 1 branch a warning about this kind of behaviour.

    30aed worth of creampuffs is nothing. If she told us in a nice way in the call, that it's not possible we will not even come back for it.
    She wasted our time and upset us when we came back. Very unprofessional. This should be taken seriously.

    No customer should experience unpleasant and racism.
    I hope you'll take action or hire better staff.
    – show
  • 3 december 2022, 7:41 pm
    We ordered a real madird cake for our son's 8th birthday.Their cakes are simply gorgeous!!!! True pieces of art and tasty! they are so good at what they do! the cake designs and taste are beyond our expectations. 1000% recommended ️
    • 4 december 2022, 3:21 pm
      Dear chirihane
      Thank you for your comments

      We wish you always celebrate your occasions and we will be there to serve you better…
  • 2 december 2022, 7:14 am
    Good selection. Delicious treats.
  • 28 november 2022, 5:52 pm
    They have the most tasty Persian sweets in Dubai. They have everything you need from 'Sohan', 'noon bernji', 'bamia', nuts, 'gaz', cookies, cakes. biscuits, tea, ice cream, “falooda” and more. They even have sweets with lesser sugar. The staff are very nice and helpful. They know all details about the sweets available. They even have delivery services too. One thing that I did not like was the nuts I bought were not fresh. I did not taste them in the shop and when I took them home, I found that – show
    • 29 november 2022, 2:38 pm
      Dear fereshta
      Thank you for your comments
      This will help us to improve our business
  • 28 november 2022, 5:08 pm
    A real Iranian sweets. They are so delicious
    • 28 november 2022, 7:43 pm
      Dear fereshta thank you for your comment
      This will help us to improve our business and serve you better…
  • 20 november 2022, 4:06 pm
    المكان فنان في قعدات خارجيه و السويتات حلوه و عندهم الفلوذه شي خيال مع الاسكريم بالزعفران
    • 1 december 2022, 2:15 am
      Dear Hamed
      Thank you for your comments
      This will Encourage us to serve you better…
  • 16 october 2022, 12:54 pm
    must try iranian icecream
  • 19 september 2022, 10:55 pm
    The best! Their cream puff is a must try!
    • 20 september 2022, 2:49 am
      Dear shive
      Thank you for your comment
      You are always welcome at afrina sweets…
      Try our rollet and latifa,, you will love it too
  • 6 september 2022, 2:44 am
    محل حلويات
    • 20 september 2022, 2:50 am
      Dear mr Salem
      Welcome to afrina
      Have you tried our faloodeh and bastani?
  • 3 september 2022, 11:41 am
    Excellent confectionery with lots to choose from
    The customer service is very good and everyone is very friendly. The prices are reasonable and the quality is superb
    Highly recommended
    • 3 september 2022, 12:31 pm
      Dear mr shahab
      Thank you for your comments
      This will help us to improve our business…
      You are always welcome at afrina sweets…
      It’s our pleasure to have a wonderful customer like you.
  • 26 august 2022, 1:07 pm
    Best Denmarki (On Weekends) In town
  • 20 august 2022, 12:11 pm
    I purchased walnut and nuts the price is so expensive and the quality is very bad.
    • 3 september 2022, 12:33 pm
      Dear Mehran
      It’s end season for walnuts
      Sorry for your bad experience
      The new season walnuts will arrive in one week… please visit us
  • 7 june 2022, 10:47 am
    Best pessian sweets
  • 4 june 2022, 10:16 pm
    Fantastic cakes and bakery. Ordered our anniversary cake and it was brilliant. Thanks to Ms Roya and her team they made it special.
    • 5 june 2022, 9:47 pm
      Dear sajid
      Thank you for your visit at our Jumeira branch
      It’s out duty to give you the best service.
      afrina is proud to have a loyal customer like you…
  • 3 june 2022, 9:02 am
    Amazing staff and THE BEST Ice cream I’ve ever tasted! Try the saffron one it’s beautiful.

    Thank you ladies ️
    • 3 june 2022, 11:08 am
      Thank you for your support
      We are always happy to see you…
      Afrina is proud to have a customer like you
  • 31 may 2022, 11:21 am
    Just want to know whether their are vegan
    • 3 june 2022, 11:16 am
      Dear kritika
      We have some vegan sweets
      Please visit one of our branches
      Thank you
  • 26 may 2022, 6:20 am
    الذ فالوده بآيسكريم الزعفران ممكن اتذوقه في دبي
  • 24 april 2022, 12:55 pm
    One of the yummiest lightest cream puffs I've ever had in my life.
    Please open in Abu Dhabi
    • 24 april 2022, 9:55 pm
      Dear Laila
      Thank you so much for your comment
      Try our rollet and Napoleon you will like it too…
  • 14 april 2022, 2:13 am
    I love this shop!
  • 27 february 2022, 5:58 pm
    So delicious Iranian sweets. I love there cream ️.
    • 25 february 2022, 5:36 pm
      Thank you dear
      Please mention which one of our products is tastier for you…
      Try our puff cookies…
      You will love it
Average rating - 4.5 based on 75 reviews and 103 ratings