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Tell us or to other costumer the food not avilable while we getting our order so we know what is not avilable
Disadvantages
What we order we should get it if not available tell us in first pls do not use Plastic bag or styro plates use paper bag ang paper plates do not wrap the drinks in Aluminum Foild use paper bag for drinks
Comment
I was in chowking in mall of emarates ground floor order some combo meal but i was so dissapointed coz they give me diffirent food when i complain they said its not available in the first place u should say while ordering the food not available 3kind of my order is not available so they put food that i dont like the other 3 order was fine and pls dont use plastic bag and do not wrapping the drinks with aluminum foild its my firstime to see, Halo halo thats philipino desert too we call halo halo coz has a lot of ingredients like 8/10 kind of topings THEY ONLY PUT is 2COLOR OF JELLO AND BANANA MILK ICE CREAM…verry sad of that day
Cook don't know different parts of chicken i order for leg and thigh and still give me breast. I tell them im willing to wait for 20mins for my order still they didn't give my order right.
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking Team
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Janna m.
28 december 2022, 4:14 pm
Next time don't put the picture of Pepsi on the combo menu if your not giving it.better to remove the photo of Pepsi to your combo meal if you will not give it anyway…just put the ice tea instead
Thank you for bringing your concerns to our attention. Please contact us at customercare@chowking.ae and we will resolve the problem right away.
-Chowking Team
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Karl A.
10 december 2022, 2:50 pm
DO NOT ORDER FROM this restaurant. I would leave zero stars if I could. When you order its either crushed, spilled or not packed correctly. DO NOT WASTE your money on such mediocre food.
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking Team
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Mary V.
10 november 2022, 8:26 pm
It's very bad when I come everyday every 9 onwards no more available only chupsuey no stocks available so disappointed
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking team
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Noel j.
1 october 2022, 3:42 pm
This is my worst food ever.. the chicken has to much oil,the canton noodles is dry and no taste
Hi Noel, Thank you for your order and for letting us know your experience. We took note of your constructive feedback and will look into them. We truly appreciate your time on informing us. We take this kind of information to be a challenge for us to improve more on what we do so that we can be better in the future. Please do reach out to our customer helpline 600560031 and we will be happy to better understand your feedback. Wishing you a pleasant day! -Chowking Team
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Tessa M.
27 september 2022, 4:38 pm
I ordered beef chao pan with drinks.the serving was very less portion for 18aed.and I ordered lumpia sariwa with pansit canton with drinks again the portion is very little serving good for baby for 18aed.unbelievable.the pansit canton is only one chew as in a very very small portion.no taste at all.the lumpia sariwa is only wrap nothing inside.you guys definitely cheat customers.i always dine in in your restaurant and alway order online but this two i order was really unsatisfiying.and also the halo halo for 15aed very small cup and only ice..not real halo halo change your menu then.i regret to order in your restaurant better I ordered chinese palace… – show
Hi Tessa, Thank you so much for the review. We make sure that we only get the freshest ingredients in the market and make them into our amazing dish so that our beloved customers can get their money’s worth. Please do reach out to our customer helpline 600560031 and we will be happy to better understand your feedback. Wishing you a pleasant day! -Chowking Team
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mohammedali n.
21 september 2022, 11:33 pm
Food was cold and rice was not cooked properly. Orders through noon food. Very bad at taste and when complained they said give feedback to restaurant.
Hi Mohammedali Nathiya,Thank you for your order and for letting us know your experience. We took note of your constructive feedback and will look into them. We truly appreciate your time on informing us. We take this kind of information to be a challenge for us to improve more on what we do so that we can be better in the future. Please do reach out to our customer helpline 600560031 and we will be happy to better understand your feedback. Wishing you a pleasant day! -Chowking Team
Hi Shanky,we're so happy to hear that! Thank you for sharing your experience with us! We can't wait to serve you again!
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Sunil N.
10 september 2022, 1:08 pm
Not at all good. Ordered double deals king Chaofan and the quantity received was very small… Halo halo was full of ice cubes only.. regret the experience
Hi Sunil,Thank you so much for the review. We make sure that we only get the freshest ingredients in the market and make them into our amazing dish so that our beloved customers can get their money’s worth. Please do reach out to our customer helpline 600560031 and we will be happy to better understand your feedback. Wishing you a pleasant day! -Chowking Team
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Marianne M.
5 september 2022, 3:45 pm
very bad service esp the crew his name is ammir when we ask the value meal or staff meal he gave us the combo like 55dhs we did not ask for that.second he said no more staff meal. i told him how come yesterday i bought and the guy he is very polite.and friendly.this ammir he dont know how to talk to the customer.. very bad really
Thank you for your order and for letting us know your experience. We took note of your constructive feedback and will look into them. We truly appreciate your time on informing us. We take this kind of information to be a challenge for us to improve more on what we do so that we can be better in the future. We apologize for the inconvenience we hope to see you again on your next order.
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Syed W.
27 august 2022, 10:19 pm
Staff has no patience to discuss the order, and the dine in received order was cold, I asked supervisor to look into it she then realize that the noodles are really cold and then ask the chef to make a fresh order. Upon receiving the revise order noticed the noodles were not properly cooked and the Manchurian were still cold. Thus wastage of money and time..
Thank you for your order and for letting us know your feedback. We apologize for any inconvenience you faced during your order. Please share your contact details to help us understand more. Looking forward to hearing from you.Kindly share your contact details with us by email cs@foodcentral.ae
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Nabeel S.
15 august 2022, 12:57 pm
Better to remove this guy jakir always problem he is taking order but giving wrong order
We're sorry to hear that. Please give email us at customercare@chowking.ae and we can look into this for you.
-Chowking team
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Ervin P.
1 august 2022, 9:21 am
Their service here in Chowking Mall of Emirates is really bad. Walk-in or delivery service, its always get delayed 30—45 mins. I love Chowking and it's my favorite especially their chicken, lauriat, and butchi. Once a month, me and my wife, we dine here in MOE branch at least 2—3 times. Walk-in, you'll really get annoyed because it taking too much long before you get your food. No joke, we also experimented and try all delivery apps (Smiles, Zomato, Deliveroo, and talabat) and all delivery companies are delayed. It's not because of these delivery companies, its because of this Chowking branch. The only reason I keep ordering here is because I love Chowking and they are the nearest branch at our place. But their service, they really need a big improvement.… – show
Hello Ervin Pallones, we're so sorry to hear about your experience. We want to know more to help resolve the situation. Please let us know how we can contact you: fdbck.me/i/4779659 Chowking Team
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Joanna A.
11 july 2022, 12:10 pm
I have been waiting for my order from 7:52 to 8:27pm and untill 8:30 the order is not yet complete my child is hungry already. This is so annoying since i call the attention of the manager but the manager just ignore me. Is this really how you handle your customer. Store is at mall of the emirates foodcourt. I stayed in front counter till 8:35 waiting. Also the manager cant even handle talking to the customer whose asking for food wich is just a breaded fish.
Hello Joanna Antalan, we're so sorry to hear about your experience. We want to know more to help resolve the situation. Please let us know how we can contact you: fdbck.me/i/4738649 Chowking Team
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Riz S.
9 july 2022, 10:44 pm
The food was cold and the order took 35 mins to come The prawns were hard the batter was tight Will never eat here again
Hello Riz Shaikh, we're so sorry to hear about your experience. We want to know more to help resolve the situation. Please let us know how we can contact you: fdbck.me/i/4736219 Chowking Team
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Chona S.
13 june 2022, 10:51 am
To the management of chawking in mall of emerates grount floor, i complain the pilipino stuff there how he well serve the food on the tray he strowing the food sometimes its fill down the food he returned it that a fat guy i ask them in the counters but they dont care,its very bad all costomer saw that and disappointed,
We're so sorry to hear about your experience. We want to know more to help resolve the situation. Please let us your phone number by sending it at cs@foodcentral.ae -Chowking Team
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jvm_23 m.
2 june 2022, 9:09 pm
REALLY BAD SERVICE!! BEEN WAITING FOR 1HR AND 3O MINS FOR ORDER… CLOSE THIS BRANCH
We're sad to see your negative review and we would like to know more behind it. Please let us know how we can reach you here: cs@foodcentral.ae -Chowking Team
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MyLeS T.
24 may 2022, 12:51 pm
Been ordering here mostly delivery. Everytime I ordered they dont follow the instructions WRITTEN. Its been 5 times or more it always happened like this. Just want to bring the attention on the Management that to keep their staff on focus. Coz this is ridiculous! I dont know if they ignore it on purpose or what. I tried to call on customer service. I dont know also if Im the one who experience like this. Its acceptable if someone call that the instructions couldn't possibly followed, however nothing happened.… – show
Hi MyLeS TV Channel, thank you for bringing this to our attention. We apologize about your experience and we'll do what we can to improve it. -Chowking Team
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
May 14,2023 SUNDAY AT 2:15pm
I dont remember the name
… – showWe’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking Team
Thank you for bringing your concerns to our attention. Please contact us at customercare@chowking.ae and we will resolve the problem right away.
-Chowking Team
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking Team
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking team
Very bad at taste and when complained they said give feedback to restaurant.
We're sorry to hear that. Please give email us at customercare@chowking.ae and we can look into this for you.
-Chowking team
The prawns were hard the batter was tight
Will never eat here again
Please the management of chawking
Be aware
-Chowking Team
-Chowking Team
-Chowking Team
We’re sorry to hear that you had a less-than-satisfactory experience with Chowking. Can you please send your contact information to customercare@chowking.ae and a team member will get in touch with you about this?
-Chowking team