J5 Restaurant & Cafe DWC, Dubai South

J5 Restaurant & Cafe DWC, Dubai South

Will be closed in 7 h. 33 min.
Phone number
04 243 49... — show
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Reviews about J5 Restaurant & Cafe DWC, Dubai South

/  72 reviews and 76 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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  • 1.0
    I experienced an incident with a mannerless delivery boy from j5. At the time of placing the order I clearly mentioned to send 100 dhm change. Delivery boy came without change. Obviously I asked him to go and get it. Upon bringing it to my flat, his ego got hurt that he had to do this up down exercise so he told me “don't order from our restaurant again” Look at his cheeky mentality!!! I just wanted to share it here just in case j5 owner is in this group for their knowledge that their delivery boy named Zohaib is that mannerless guy. I have told security to bann his entry in the building. This guy should be fired for breaking the thumb rule of customer service..
    – show
  • Worst delivery service…but great fried chicken…best option is to pick up
  • Total disappointment. But no choices around
  • Food is tasty 99% of the time. Had a rocky beginning but now as this has become established the food quality is amazing. I would recommend chicken charcoal or the schezwan noodles.

    Muhammed muddasir is consistent in his excellent customer service. Always puts the customer first and thats why i order 5 days a week.
  • Quality was it good but delivery i wont recommended any one. Will take more than 1 hour to delivery and until its reach you not able to eat. You need to heat up again the food in your oven. Recommend not for delivery better only dine in.
  • Delicious and super fresh for its affordable prices. Looks like I’ll be regular here. Keep up the excellent work!
  • One of the worst customer service ever. Careless staff, delivery takes minimum 1 hour for 2 minute walking distance. Oily food. No dedicated staff.
  • Superb… Good customer services and Friendly staffs.
  • Ok
  • Dreadful service — served me chicken when I ordered paneer then argued with me that I was wrong. Never order from this dump.
    • Hi Gregor Murray,
      I apologize on behalf of everyone at j5 Restaurant and Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. please accept my sincerest apologies on behalf of everyone on the team.

      thank you.
  • The quality of the food is very good and tastes good! Prices are ok too. But there is one thing I hate about this restaurant is the delivery time. Example: I ordered recently lunch at 3:30pm. (Well now I don’t think it’s todays lunch anymore, probably more like next year’s lunch) Keep in mind I live about 10 minutes away. It was a very small and simple order but guess what? 5:30pm and still not here! I called them TWICE to complain and didn’t get any response! Horrendous! I don’t know what to do – show
    • hello Anoushka,
      Thank you for letting us know about this. Your feedback helps us do better.
      We are looking into this issue and hope to resolve it promptly and accurately.
      Best Regards
      J5 Restaurant & Cafe
  • The food is absolutely delicious and the portions sizes are generous! I am working my way through the entire menu but I have ordered the grand chicken meal multiple days in a row, it's that good! I recommend trying the fresh blended juices and the peanut butter milkshake 100%.
  • Ur number not working
    • HI Praveen Gowda,
      you contact us as on (land line) 04 243 4966 
      & whats app on +971 50 401 5596
      thank you!
  • My order come very late and they told me it will come in 1 hour. People starve on waiting on their delivery. I’m not satisfied.
  • * food quality has improved.
    * serving staff and supervisor is more professional than before.


    * Billing section and customer support via phone need improvement.
  • J5 restaurant is my fav one in dubai south.
    They deliver quality and tasty food..my fav one is chicken pulav,vegetable pulav and biryani..and the most yummiest paneer kadai..i love j5 shawarma too
    • Hi Shifa Sherin,

      Thank you so much for the kind words. We’re very happy to hear that we share the same passion for food and that you had a great experience with us!
      Best Regards
      J5 Restaurant & Cafe
  • Worst service
    • Hello Sudesh Ivan,
      Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback and could you please share you contact number.

      Best Regards
      j5 Restaurant & cafe
  • Worst customer service experience ever…

    Dear Owner of J5 Restaurant Dubai South,

    Please explain about customer service to working people in payment counter…

    Very rude with customers while taking orders..

    Humble request to train the person available in payment counter.

    The restaurant still need professional staff to handle the orders. I asked for a takeaway he told me after one hour and when I visited the restaurant it was empty and no rush in the kitchen and most of them playing with the
    – show
    • Hello Zaki,

      Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.
      Thank you for bringing this to our attention, we're sorry you had a bad experience. We'll strive to do better.

      Best Regards,
      J5 Restaurant & Cafe
  • Good
    • Hello Vipin,
      Thank you for taking the time to reviewing your experience with us!
      Best Regards
      J5 Restaurant & Cafe
  • Food was okay, but in terms of price not much competitive. A little bit at the high in terms of price, maybe because of the location and the restaurant was lone to provide this type of service in the community. Hope to have their cost to be in a reasonable scale, now that new restaurants were popping up just around the corners of the community.
with marks
Average rating - 3.2 based on 72 reviews and 76 ratings