Let the company know you found their phone number on NiceLocal —businesses work best when they know you can affect their rating
Was your phone call answered?
The worst service Misinformation Don’t refund your money
Comment
I’d ordered 40EU size sneakers, but they’ve delivered 38EU size. I returned them, then they delivered 38EU size again. After that I made a request for return and refund and they haven’t refund my money. I ordered once again 40EU size sneakers and what do you think? They again delivered 38EU size!!! It’s crazy!
Date of services rendered
10 April 2023.
Specialist description
DAE1077487
00
Reply
Hafsa N.
8 january 2023, 9:56 am
Don’t order.
00
Reply
Ren C.
27 december 2022, 10:18 am
This is an overall review for all my orders. I have bought also shoes but then after paying they will inform you they will not be able to fulfill the order and will not be refunded directly from the debit/credit card. I am so disappointed! not recommended to order shoes because they will only inform you that it is out of stock after making the payment. I only purchased their merch to be able too take advantage of the free shipping but then it will only be their trick so they will be able to sell it but it was not really your option to buy only that you want to get free shipping and their merch is marked as cannot be returned though not interested with it anyway. I wanted the shoes but not the socks! The socks is also expensive because it doesn’t have pair and it will cost you 19AED for just one sock and not pair of socks. After this I have no interest in buying from them!… – show
00
Reply
Azam A.
18 december 2022, 9:59 am
Simply wow a very nice store for snickers and joggers. My son purchased Airforce 1 from here and he liked it.
00
Reply
Jhona F.
16 december 2022, 12:39 pm
I ordered 2 pairs of on-sale shoe from their App last November 25, 2022 and was delivered on November 28, 2022 with the wrong sizes, I requested for Return/Exchange but they told me when I called them that there are no available sizes as per my requirement anymore and that their App was having “Sizing Problem”, so they suggested for a Refund instead (App e-wallet refund). However, I am still waiting for the items to be picked up as of the moment. Been patiently waiting until now, already sent follow up this week, twice through both email and App's chat box but received replies with the same update context with NO definite pick up date nor a solution.
Do not buy anything from them — they will just waste your time, energy and money! I wish I could give 0 star… Very very disappointing
00
Reply
Catherine D.
28 november 2022, 2:46 pm
I'm wondering why there's a lot of negative comments here in drop kick, but base on my experience i ordered twice online, and both came fast and smoothly. Thank you drop kick for the bomb pairs!!!
00
Reply
Jerald L.
24 november 2022, 5:46 pm
Now i understand why they have lots of bad reviews as i've experienced the same thing. After confirming the order they will cancel it. Truly a worst online shopping app.
00
Reply
Soriya J.
15 november 2022, 10:53 am
I had purchased some shoes olfr their online store. Came on time and quality is amazing. However I unfortunately lost my job a couple days after and wanted to return the shoes and get a refund… However I was not able to do so because I had paid cash for the shoes. Apparently they can only credit my account to purchase more shoes instead of returning my money which I now desperately need. No effort was made to even assist me. I am very disappointed and would not recommend buying from here especially paying cash.… – show
00
Reply
Muhammad A.
14 november 2022, 4:43 am
Worst ever experience struggling to login my account from almost an hour and the link they are sending is like **** wondering how they are running nice n classy stores with this kind of team. Wish i could give less than zero star actually wasting my time only because my nephew likes a pair of shoe. Never recommend to anyone
00
Reply
M H.
9 november 2022, 9:55 am
Never order from this website I continuously ordered 3 times from this website 3 different pairs, and it was keep getting cancelled saying it’s out of stock will never recommend to anyone this site poor communication and service,,
00
Reply
xxjxx b.
27 october 2022, 6:43 pm
I wish i can give them a 0. I ordered some stuff online. First (after paying and confirming my order) they sent an email with no stock of some items I ordered (just to see them on the website later they should adjust it). After that i want to return some items. This is not possible because they forgot to sent 1 item and the whole order needs to be delivered apparently before i can return something. I sent several emails, called many times and have only talked to people who cant do anything apparently because nobody can help me when all they need to do is just cancel one item (that hasn’t been delivered after almost 2 months) so i can return the rest. And funny enough they never have a manager present and i need to request a ‘manager call’ which takes about 2 days. I tried it twice and ofcourse no call. I would never order from them again and wouldn’t recommend anyone else to do so.… – show
00
Reply
Mark O.
18 october 2022, 7:38 pm
Don’t even deserve 1 star, if I could get zero stars I would. Shocking customer service.
00
Reply
Massimo S.
18 october 2022, 1:41 pm
Most unprofessional and ignorant service from this store. I order shoes online and it was never delivered, my order was marked as UNABLE TO FULFILL. Nobody informe of this, once i called them i was told that is “first come-first serve” even though i mad my order and it was confirmed. Just horrible. I will never spend my money again here.
00
Reply
sLyGaming
17 october 2022, 12:55 pm
Worst online store ever! Experienced multiple order cancellations as they dont have enough stock and still waitig for the redund untill now. Almost 2 weeks now of waiting. What frustrates me more is their customer service as all of their customer service representatives that I spoke with didn’t help me at all. All are USELESS!
00
Reply
maha s.
11 october 2022, 9:01 am
The online store is so bad, It happened to me two times ordering shoes and after 2—3 days they sent me an email that it’s out of stock!! Bad experience
00
Reply
Wyka B.
5 october 2022, 5:23 pm
I ordered last Oct.1 and still not coming!!! The delivery guy never contacting me and it said that “client reschedule”!!!! 3days delivery is just marketing strategy!!!!
00
Reply
Miquel T.
4 october 2022, 5:00 pm
just TERRIBLE. It took long long long long long looooooong time to have the refund.
Misinformation
Don’t refund your money
Order at your own risk! … – show
The delivery guy never contacting me and it said that “client reschedule”!!!! 3days delivery is just marketing strategy!!!!