to metro station Stadium — 1.1 km
FSH Furniture Dubai
Phone number
050 568 68...
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4 photos FSH Furniture Dubai
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Reviews about FSH Furniture Dubai
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114
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Reply to your feedback: I did sent the invoice to your customer care. They mentioned sorry they cannot do anything a nd they will still charge. I don't understand I have to pay for poor quality Or your pickup n drop. Please try to understand, I paid good amount to have good quality and durable furniture. Also, your customer care mentioned that I have already put bad reviews for you. Now we cannot do anything. This was extremely rude. Its clear you don't care about customer needs and satisfaction. Its extremely sad to know… … – show
Mr. Shah id and Mr. Awais has been promising to come to my place to sort our every issue once and for all for the last one week but sometimes they have conveyance problem, sometimes busy in meeting, most of the time not taking or returning call. They are really frustrating us no end!!!
I have asked them to return our money and take back the defective furniture as this daily stress of dealing with Mr. Shahid and Mr. Awais and their unprofessional nature and lack of intention to resolve the problems.
Just a coincidence that I happen to know one other victim of this company. We are registering a compaint against this company with Department of Economy. Those of you who would like to join me to complain to Department of Economy, please DM me. … – show
Please share your invoice number on this customercare@fshfurniture.ae. Our customer care team will contact you as soon as possible and
sort out your issue on priority bases. Sorry for inconvenience.
We ordered one king and one queen bed (Domus Juliana and 5 Star Mist Upholstered Bed). Looking at placing another order for our next bedroom!
Edit — the company collected the bookcase to fix the problem — the solution was to paint the side in a plain colour, see new pics. How on Earth is this acceptable
thanks for writing this comment. Martin after your first compalin we send it you correct unit which is delivered towards you now again you are writing feedback with attachement of old pictures. which is already redo by us.And here you are also spread a wrong story. Our reputed company provide best services to our valued customers.
Had padded sides, tight grill bed base with board top, 9cm foam backboard instead o f 4, sides of the background rolled inward, low low bed feet, padded bed corners (yes i have kids at home). All that with an extra charge less then what it would cost to get a burger from a good restaurant.
Dealt with Mr. Awais. Truly cares, advises solutions throughout the customizing journey.
Bed arrived in 6 days, free delivery in Shabiya Musaffah with free assembly. … – show
Save yourself time, money and energy and don’t buy anything fro m here! … – show
The second t ime the drawers were refused and I asked for refund, no refund offered, they begged for another opportunity to rectify, so i gave them another opportunity.......another 8 days later they returned the item and it was damaged (I have videos, photos, and whats apps as proof of all this). They then said they would refund after failing to produce 3 times.
It took over 2 months, thousands of phone calls, mails, whats apps by me and still no refund, just brush off, after brush off, after brush off. Lots of yes sir, yes sir, but nothing.
I had to raise a complaint with the department of economy.......Still no refund, only when the complaint was followed up by the DOE to me because FSH had not replied in 7 days, did they refund MAJOR STRESS!!!!!! If you want low quality, high priced furniture with a no returns policy and the poorest customer service ever!!!! These are your people......
STAY AWAY!!!!!!!!!!! Nothing I have written above is embellished or false in any way, I can prove this!)
PS. Was just telephoned today by “Sidra” (Customer Service) and told to remove this review, because I recieved my refund. Threatening me with “Official Action” if I do not remove......Another great example of their customer service. … – show
Mr. Shahid and Mr. Awais has been promising to come to my place to sort our every issue once and for all for the last one week but sometimes they have conveyance problem, sometimes busy in meeting, most of the time not taking or returning call. They are really frustrating us no end!!!
I have asked them to return our money and take back the defective furniture as this daily stress of dealing with Mr. Shahid and Mr. Awais and their unprofessional nature and lack of intention to resolve the problems.
Just a coincidence that I happen to know one other victim of this company. We are registering a compaint against this company with Department of Economy. Those of you who would like to join me to complain to Department of Economy, please DM me. … – show
You was ordered 2 chest of drawers when you receive delivery you want to keep one and other one you want to return thats why you was making lame excuses.And for that we was make refund on 03.11.2022 with out any deduction. You was want to return because you have no space in your home to put other one for that you kept laying there was no technical issue. And here you are also spread a wrong story. Our reputed company provide best services to our valued customers.
It was lovely experience and could have been great if the delivery issues were sorted out.
Well the design and the product was as expected.
Will come back for more
Please share your invoice number on this email ID “customercare@fshfurniture.ae”. Our customer care team will contact you as soon as possible and
sort out your issue on priority bases. Sorry for inconvenience.
Better to find another furniture store, they don’t deserve your money at all.
Please share your invoice number on this Email ID “customercare@fshfurniture.ae”. Our customer care team will contact you as soon as possible and
sort out your issue on priority bases. Sorry for inconvenience.
1- excellent finishing
2- excellent engineering layout and design, where everything was taken into detailed construction and consideration
3- the paint was absolutely perfect
I'll be honest my expectations were way way way lower from what I have received and for its price it's definitely worth it mashallah.
I'll definitely make another orders with this company. 10/10 would recommend to everyone.
Excellent customer and sale service all thanks to Mr. Numan for his professional service and attitude (he knows how to really handle a customer). … – show
Please share your invoice number on this +971501008358. Our customer care team will contact you as soon as possible and
sort out your issue on priority bases. Sorry for inconvenience.