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The store assistant/sales rep Michael is very helpful and knowledgeable in terms of the products and its features.
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This is a long delayed appreciation post. I had ordered PSR EW425 keyboard from Yamaha showroom from Wafi and it was a surprise Christmas gift to my husband. The store assistant Michael was of great assistance in helping me pick the right one (since my husband is musically inclined & very particular). From selection to placing the order to being delivered on the specific date all the coordination was perfectly done by Michael. Seeing the keyboard my husband was thrilled since he was looking out for the similar features in the keyboard. Thank you Michael for all the assistance
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5.0
Jerome
15 november 2022, 3:27 pm
Advantages
Quality and good in-store service.
Comment
Authentic and amazing guitar..Got this beauty, my first fender..Big Thanks to sir Michael for giving me a well and very good assistance.. Definitely coming back..cheers
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Jess G.
5 september 2022, 6:08 am
good shop for instruments and music classes, but not for AV
Hi Jess Geo Jose, we are sorry that you have bad experience. At the moment we are doing some changes on our display and arranging the new products. By next week, there will be new product line with live demo. Please forward your contact details to info@thomsun.ae, so that we can serve you better.
bad experience for me… they confirmed discounted rate by phone for yamaha music keyboard, when i reached to shop, they didn't accept the confirmed rate....
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Mamata G.
29 december 2021, 2:14 pm
Good collection. Good staff.
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Lyndon M.
23 december 2021, 4:35 pm
Great
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Lalatendu M.
18 october 2021, 7:39 am
Good place for kids to learn musical instruments
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Shahzad I.
16 august 2021, 10:32 pm
Knowledgeable staff and guided us well
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Dobail 0.
18 march 2021, 12:23 am
Great Guitar shop the stuff are very friendly and have great instruments there
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saqib k.
12 february 2021, 8:08 pm
Well, the staff doesn’t have much knowledge of the equipment and top of that very lazy
Went to change the string of my daughter guitar and they asked us to come next day because they were closing the shop well before actual closing time
Uncooperative staff!!!
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BUDBOY G.
16 december 2020, 2:27 pm
Gear, Guitars and Rock & Roll.
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Husam H.
15 december 2020, 10:18 am
استقبال جيد وخدمة مميزة وأسعار مناسبة
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jason d.
5 december 2020, 2:26 pm
Good at its best, friendly staffs
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Nisarga Y.
27 october 2020, 8:08 pm
best music instrument store in Wafi mall with variety of guitars, drums, saxophone, keyboards and many more..
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Ranjith C.
24 october 2020, 6:15 pm
Nice Shop
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Gemma S.
22 august 2020, 12:41 pm
I’m not sure how people have managed to buy guitars here before. The lady at reception did not greet us, and the sales man just told us every guitar we asked about was not available. Including ones in the window in their previous location within the mall.... We went in to purchase a guitar and left confused.
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amit a.
19 august 2020, 8:07 pm
First they have change there location in wafi mall,secondly the number given online is not working as nobody take phone becaude its in old shop But as I reached the new shop the person sitti ng there was very cordial and helped me choosi g the right key board and gave good discount Overall very good experience
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S G.
10 august 2020, 12:04 am
Good selection of guitars and musical instruments. Fender, Yamaha, Gretsch etc. Salesman was friendly yet not pushy. Can browse without pressure of buying. But then you just might;)
Definitely coming back..cheers
they confirmed discounted rate by phone for yamaha music keyboard, when i reached to shop, they didn't accept the confirmed rate....
Went to change the string of my daughter guitar and they asked us to come next day because they were closing the shop well before actual closing time
Uncooperative staff!!!
We went in to purchase a guitar and left confused.
But as I reached the new shop the person
sitti ng there was very cordial and helped me choosi g the right key board and gave good discount
Overall very good experience
Salesman was friendly yet not pushy. Can browse without pressure of buying. But then you just might;)