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Reviews about WatchBox

  /  46 ratings
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All reviews 63
  • 3 november 2021, 8:29 am
    It was an amazing experience. Extremely Experience, Highly skilled staff having a very good customer Service.
  • 26 october 2021, 11:29 am
    Extremely professional and swift responses. Sold a watch of mine via watchbox and was a very smooth process
    • 26 october 2021, 12:36 pm
      We are glad to hear that Abdulla :) Hope to see you soon again.
  • 20 october 2021, 11:04 am
    Excellent experience with WatchBox. Jouad was very professional, responsive and attentive to all my questions and concerns. Will certainly do business with them again!
    • 24 october 2021, 7:17 am
      Thank you so much for your 5-star review! We look forward to seeing you again soon.
  • 17 october 2021, 3:26 pm
    OK prices but after looking at an aquanaut and inquiring about the payment process, the extremely rude staff rolled his eyes at me and insulted my intelligence. Gave me a bad taste in my mouth so i will never visit again.
    • 17 october 2021, 3:51 pm
      Dear Eric, thank you for your valuable feedback and sorry for the inconvenience.
      We take seriously all the feedback we receive from our customers, especially the non-positive ones, because they allow us to improve our service, for which we are very grateful. Please we would like to invite you to visit our Boutique and to understand in detail what happened and try to rebuild our relationship. You can send us a direct message on +971 54 996 2509 for a private appointment when you are most comforta
      – show
  • 11 october 2021, 11:38 am
    Purchased my Rolex Exp2 from Watchbox US was a great experience. Sold it 2 years later to Watchbox ME and another great experience. Fair Value and great service. Will always go to Watchbox for buying and selling in future.
    • 11 october 2021, 2:14 pm
      Thank you Wade for your positive feedback, this means a lot to us.
  • 28 september 2021, 5:10 pm
    Great experience, beautiful watches and great service. They think of everything, mad the in-store experience and atmosphere are very special. Jaouad, senior trader, was excellent.
    • 29 september 2021, 11:08 am
      Thank you Yousef for your kind feedback, please come to see us soon again.
  • 24 september 2021, 12:03 am
    Amazing service and professional staff!!!
    Waseem and Jawad are amazing and helped me picked my rolex was great service and very professional staff will definitely do business again with them… excellent team!!!
    • 26 september 2021, 10:18 am
      Thank you Michael for your positive feedback, we are very pleased and proud!
  • 20 september 2021, 2:36 pm
    Easy way to sell watches for good price!
    • 21 september 2021, 7:54 am
      Dear Natalia, thank you for your kind review, we really appreciate it and it gives us the incentive to keep doing better and better.
      We hope to see you soon in our boutique!
  • 19 september 2021, 11:33 am
    I recently sold my watch through the WatchBox. The experience was extremely smooth and transparent. The whole process took 4 days and the money was transferred to my account. Their staff is extremely professional and if you have a watch to sell then this is the right place.
    • 19 september 2021, 2:01 pm
      We are glad you had an amazing experience. Looking forward to welcoming you again at our boutique.
  • 15 september 2021, 10:15 pm
    Had an absolutely fantastic experience with Watchbox. Jawad went above and beyond to make sure I got my timepiece delivered during my stay in Dubai. With Jawad, the customer always comes first irrespective of weekends or after hours assistance.
    Highly recommend Watchbox.
    • 16 september 2021, 8:25 am
      Thank you so much for your 5-star review! We will share this with Jaouad to let him know to keep up the amazing work. We look forward to seeing you again soon.
  • 11 september 2021, 12:11 am
    ممتاز وساعاتهم رائعه
  • 1 september 2021, 3:20 pm
    If you want to sell your watch, this is the place!
    • 1 september 2021, 3:34 pm
      We are glad to hear that :) Hope to see you soon again.
  • 25 august 2021, 7:12 pm
    If you’re looking for your grail watch, look no further, Watchbox will put your mind at ease. Dealt with Mr.Jaouad via online, excellent guy, all questions answered promptly, was assured with best watch condition and it is. Thank you guys!
    • 26 august 2021, 10:21 am
      Thank you for your appreciation, it gratifies us and stimulates the whole WatchBox Team to do better and better. We hope to see you back soon.
  • 25 august 2021, 3:59 pm
    Nice watches and the service post sale is very good
    • 26 august 2021, 10:21 am
      We are glad to hear that David :) Hope to see you soon again.
  • 25 august 2021, 10:06 am
    Very professional and fast service! Jawad was very helpful and professional! Knowing other preowned watch sellers in UAE, definitely can say that they are one of the most trustable and professional!
    • 25 august 2021, 10:21 am
      Thank you ilze for your positive feedback, we are very pleased and proud!
  • 24 august 2021, 3:59 pm
    I got in touch with the shop through the online portal inquiring about a watch. At first they were very helpful… I then inquired if they buy watches as well and they told me they do. I shared the model number and pictures of two of my watches and asked how much would they offer for them?
    After this the interaction became very weird. They gave me very low offers for a Rolex Sea Dweller and a special edition Tudor which is fine as it is their prerogative to do so, but when I said thanks that is
    – show
    • 24 august 2021, 4:47 pm
      Dear Omar, we are sorry to hear that.
      Please be assured that we are taking what happened very seriously and that an internal investigation is underway right now to find out what went wrong.
      Please we would like to invite you to visit our Boutique in DIFC Mall to offer you a gift and to understand together how we can help you. You can send us a direct message on +971 54 996 2509 for an appointment when you are most comfortable.
      Regards, WatchBox.
  • 23 august 2021, 5:06 pm
    Gawad was a very pleasant and understanding attendant and i sincerely appreciate him a lot. Thank you to him and the whole team for my smooth purchase. I appreciate you all.
    • 24 august 2021, 8:24 am
      Thank you for your feedback Erujeje, it makes us proud and inspires us to do better and better!
  • 20 august 2021, 3:25 pm
    Excellent and kind professional service. Great polite salesperson called Jawad a Morrocan gentlemen who's approach made me already a proud owner of a great watch! I will keep buying at Watchbox Dubai as a service giver of Govberg USA.

    Keep up with the perfect service Mr. Jawad!

    • 22 august 2021, 8:39 am
      Thanks Mauricio for your appreciation to Jaouad & positive feedback. We hope to see you back soon.
  • 19 august 2021, 6:49 pm
    I dealt with them and they were very professional and honest.
    • 22 august 2021, 8:38 am
      Thank you Mohamed for your positive feedback, we are very pleased and proud!
  • 18 august 2021, 8:17 pm
    Jawad did a fantastic job and I was very pleased with the service
    • 19 august 2021, 3:37 pm
      Thank you Yamin for your positive feedback, we are very pleased and proud!

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Average rating - 4.6 based on 63 reviews and 46 ratings