Fantastic service. Beautiful restoration and reasonable prices. We were delighted! Bags, shoes and belts all look brand new!
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5.0
Hana
6 april 2022, 9:49 pm
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I fixed my heels and handbags and I got them back as brand new again. They did an amazing job on them. The staff were also friendly and very helpful. Highly recommended.
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Abdullah S.
12 december 2022, 12:28 pm
Nice Job Good customer Service By Naveed
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SM M.
10 december 2022, 4:01 pm
Good job thank
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Andrea D.
5 november 2022, 4:26 pm
Brought here Hermes sneakers shoes (roughly 3.800 AED). They were perfectly white, after their cleaning they turned yellow, they tried to fix it but didn’t work.
My shoes now seem ruined forever and when i tried to get in touch with them, they simply disappeared without even offering the refund for the cleaning service, let alone paying me the damage for the irreversibly ruined shoes.
UPDATE: Clearly they will deny everything I just said. My experience was really bad. I definitely DO NOT RECOMMEND this place if you care about your shoes.
P.S. Ruined = the shoes were white, now are yellow (they didn’t warn me about the changing of color possibility, I think they should’ve warned me)… – show
Dear Mr Andrea, we are sorry to read your feedback. Your claim has not been approved because we cannot acknowledge any sign of damage on your sneakers. We sent to you photos of your sneakers before and after we did the job, and it was clearly visible that there is no damage done and your pair of shoes was delivered to you in a better condition. We have done continuous follow ups with you by calling you and messaging you since you shared your claim. As clearly communicated to you, the final result depends on the initial condition of your pair of sneakers and we cannot make a used pair look brand new again if the shoe is deeply stained and lost the colour already. Given the above, we have given you an excellent cleaning service which is clearly shown on the before and after pictures.… – show
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Shaikha A.
29 october 2022, 5:49 pm
Took my mom’s vintage Alma for cleaning and Naveed did an amazing job with restoring the bag. Great and quick service.
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Asif J.
29 october 2022, 4:56 pm
Good place to repair Shoes and Bag Higly recommended
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حوار ا.
10 october 2022, 6:57 pm
Very bad services very bad quality they damaged my leather shoes and they take money for damaging the shoes
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mariastefana
6 october 2022, 6:32 pm
Highly recommended for any kind of shoe repair, mine looked like new, didn't even know is possible to repair them.
Thank you for your feedback and for using our services. Looking forward to seeing you again
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Dana S.
20 september 2022, 6:33 pm
I don’t normally give 5 stars to a service but Fabram deserves it for their exceptional service! I contacted them through Whats App regarding my bag repair. They responded to me in no time & sent me their courier to pick up the bag. The work done was excellent and reflects professional workmanship, Well done!! I will definitely be your customer for the future!
Thank you for taking the time to share your experience with Fabram and we are glad to hear that you are very happy with our services We look forward to seeing you again and we will continue to always give the best experience to our customers
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Nadia M.
20 september 2022, 5:44 pm
I had a scratch on my beige Chanel sling backs. I told the guy please don’t paint the whole shoe as I know companies never get it the same as the original look. If it can’t be sorted without having to do that, let me know. This is written on my invoice notes before they deny it with a comment. They went ahead and painted my whole shoe and the finish is NOT the same tone/colour of the original Chanel’s. I noticed this as soon as I picked up at the counter and the guy dismissed my concern. And there was paint on the black fabric of my gorgeous Chanel sling backs. And paint peeling/cracking on my Gucci sneakers, with sloppy paint work in several places, bleeding on to the fabric like my Chanel’s.… – show
Thank you for taking the time to review your experience at Fabram Mrs. Nadia. We are sorry to hear that you are dissatisfied with the services done on your items. In response to your comment about the colour on your Chanel slingbacks, the scratch was very deep and the leather was completely torn. The only solution was to restore this part to save your shoes which we did without restoring the full shoes as per your request and as mentioned on your invoice. We always make sure that we perform the services exactly as per the customer’s request. We ensure you that the colour we use are high quality products imported from Europe and used by high end brands. Regarding your Gucci sneakers, as explained to you, the existing wrinkles cannot be removed and unfortunately if you don’t use sneakers shield, the wrinkles will worsen over time. We hope the above helped you with your concerns Thank you again for taking the time to share your experience with us!… – show
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Iryna S.
9 july 2022, 7:05 pm
Really good job! Was giving 3 pairs, all done fast and nice.
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Nilay K.
9 july 2022, 6:13 pm
The service is careful and neat Emmy is especially kind and helpful ️
Thank you for your feedback and for using our services. Looking forward to seeing you again
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Lucy K.
18 may 2022, 4:53 pm
Great service! I'm very happy with how my Chanel espadrilles turned out after being treated by Camille from Fabram. My shoes were too tight for me so she transformed them into flip flops. Finally I can wear them now:-) Emanuel at the Fabram was very friendly and professional when I came to collect my shoes. Highly recommended
My shoes now seem ruined forever and when i tried to get in touch with them, they simply disappeared without even offering the refund for the cleaning service, let alone paying me the damage for the irreversibly ruined shoes.
UPDATE: Clearly they will deny everything I just said.
My experience was really bad. I definitely DO NOT RECOM MEND this place if you care about your shoes.
P.S. Ruined = the shoes were white, now are yellow (they didn’t warn me about the changing of color possibility, I think they should’ve warned me) … – show
In response to your comment about the colour on your Chanel slingbacks, the scratch was very deep and the leather was completely torn. The only solution was to restore this part to save your shoes which we did without restoring the full shoes as per your request and as mentioned on your invoice. We always make sure that we perform the services exactly as per the customer’s request. We ensure you that the colour we use are high quality products imported from Europe and used by high end brands. Regarding your Gucci sneakers, as explained to you, the existing wrinkles cannot be removed and unfortunately if you don’t use sneakers shield, the wrinkles will worsen over time.
We hope the above helped you with your concerns Thank you again for taking the time to share your experience with us! … – show
Emanuel at the Fabram was very friendly and professional when I came to collect my shoes. Highly recommended