The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices. You can check the price by phone.
I gave my jacket 1 month ago for cleaning, he brought it back damaged I gave it back for repair and then they gave it back after 1 month without even it being repaired. Please do not contact them they are a awful laundry place.
Date of services rendered
By phone
Specialist description
All are bad
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1.0
Sunflower
23 november 2022, 10:54 am
Comment
Super bad experienced! I had my shoes sent for cleaning and they said it will take them 5 to 6 days. but, on the 6th day they don’t deliver it i called them the guy just making excuses ‘till the 9th day that i got really mad and finally they delivered it on the 10th day. That’s already unacceptable. And the worse thing is it was not even completely cleaned. Just the outside the inside still dirty!
Date of services rendered
November 1, 2022
Specialist description
Forgot to asked the guy’s name
10
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Shahera K.
18 october 2022, 11:12 pm
Very bad services and deliviry
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rawad a.
14 august 2022, 3:43 pm
Just perfect, thank you
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Marwan F.
23 august 2021, 7:14 pm
I Only used them a few times and they ruined two of my clothes. They Said they will fix them but never did. Never even returned the clothes or offered refund.
For two months Ive been calling them daily to get my damaged clothes back and refund and everyday they say the manager will Call me tomorrow but he never does. Horrible service! Horrible customer service!
“We are sorry that your experience at IMAGE LAUNDRY didn’t quite match your expectations. You may reach us anytime at Email:- info@imagelaundry.ae or call us at 00971555776608. Again, thank you for your feedback!”
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abdulla a.
14 august 2021, 7:26 pm
Bad service don’t recommend it
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Viktor K.
13 april 2021, 9:08 pm
Very good experience. Pick up and delivery of your stuff. Good prices always us there service
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Essam E.
9 march 2020, 8:02 am
Perfect and on time service
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Simon T.
21 january 2020, 4:11 pm
I'm a big fan. Have used these guys since arriving. Great quality, and good flexibility on timing to collect/deliver.
Thank you for the wonderful review and for taking the time to share your feedback with IMAGE LAUNDRY. Our priority is customer service and we are ecstatic that we met that mark.
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Rukky A.
11 january 2020, 7:13 pm
Top notch customer service. Pick up was on short notice and true to their word they delivered on time even with the bad weather and roads closed. I am definitely patronising them again. Great job image laundry.
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Pixie Q.
29 august 2019, 2:24 am
Had my clothes picked up, clean and delivered back to our hotel. Quality of cleaner clothes was excellent. Was packed neatly in plastic sheets as good as new. Thanks Nicole L
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Mauro F.
8 august 2019, 10:23 am
professional, courteous and punctual
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Marion a.
27 july 2019, 9:49 am
The team is professional and no matter how many pieces you give them they deliver the very next day.
Dear Dana Iskandar, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
“We are so grateful for your kind words. Thanks for sharing your review with us and the community.”
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Noor e.
3 july 2019, 10:30 pm
Worst laundry service ever, ruined my shirts, blaming sweat! After adding some Chemicals now there’s no way to clean it, also bad costumer care, and those reviews are fake! Done deal with them ever!
sorry for the inconvenience cause to u but we already try our best to remove the stain as we have tried for more than 3 times with the chemical required to treat it as the stain for sweat was very very strong so, cant be remove without harming the cloth.so if u allow us to take a risk we can try once again. sir we have share the image and its clear shows that the shirt having the sweat from both the underarms. thanks looking forward for ur replay.
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Gaurav D.
22 july 2018, 11:33 am
Excellent n quick service
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disha k.
6 july 2018, 3:57 pm
Quick service and quality of dry cleaning was very good....
For two months Ive been calling them daily to get my damaged clothes back and refund and everyday they say the manager will Call me tomorrow but he never does.
Horrible service! Horrible customer service!
Thank you for the wonderful review and for taking the time to share your feedback with IMAGE LAUNDRY. Our priority is customer service and we are ecstatic that we met that mark.
I am definitely patronising them again.
Great job image laundry.
as we have tried for more than 3 times with the chemical required to treat it as the stain for sweat was very very strong so, cant be remove without harming the cloth.so if u allow us to take a risk we can try once again. sir we have share the image and its clear shows that the shirt having the sweat from both the underarms.
thanks looking forward for ur replay.