WashOn Dry cleaning and Laundry Services

WashOn Dry cleaning and Laundry Services

Will be closed in 8 h. 10 min.
Phone number
050 685 65... — show
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Address
Working hours
Sat
07:00—21:00
Sun
07:00—21:00
Mon
07:00—21:00
Tue
07:00—21:00
Wed
07:00—21:00
Thu
07:00—21:00
Fri
07:00—21:00
Official website
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Reviews about WashOn Dry cleaning and Laundry Services

4.5
  /  109 ratings
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All reviews 79
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  • 1.0
    13 august 2023, 8:53 pm
    Advantages
    Pick up and drop off
    Disadvantages
    No responibility taken for damage
    Customer service is woeful and their care of garments is non-existent. They have ruined three garments of mine over the last 12 months, and each time they have tried to hide the fact by not returning the garment. When you press them for the actual situation they avoid honest answers and try to fob you off with a discount on future business. If you continue to push them to compensate you for the damage they have caused, they run away and say they have a limited liability (which is almost worthless). I’d advise everyone to go elsewhere and use a company that cares for its customers and it’s customers garments.
    – show
  • 1.0
    2 august 2023, 6:40 pm
    Advantages
    Collection service
    Disadvantages
    Customer Service
    Garment Care
    Comment
    Customer service is woeful and their care of garments is non-existent. They have ruined three garments of mine over the last 12 months, and each time they have tried to hide the fact by not returning the garment. When you press them for the actual situation they avoid honest answers and try to fob you off with a discount on future business. If you continue to push them to compensate you for the damage they have caused, they run away and say they have a limited liability (which is almost worthless). I’d advise everyone to go elsewhere and use a company that cares for its customers and it’s customers garments. – show
  • 1 march 2022, 1:54 pm
    Pick and delivery was on time. They cleaned curtain with perfection.
  • 28 february 2022, 8:05 pm
    It’s been multiple times that this company, the only company that does this btw, insists that you pay before they deliver clothes. That’s fine by itself, but they don’t send any reminders, just a text message with a payment link, and if you don’t pay within a few hours they DELAY delivery of your clothes! Completely unprofessional, will switch to one of the other laundry services.
    • 28 february 2022, 8:53 pm
      Hi Vishnu. Thank you very much for providing feedback. We don't send multiple reminders to unnecessary disturb our client. Previously we use to deliver clothes without payment however got difficulty on collecting money. However we understand bad experience you had and apologies for same. Will work on this.
  • 22 february 2022, 8:54 pm
    I have my clothes washed and ironed at washon very serious and good work and fast I advise everyone you will not be disappointed
  • 21 february 2022, 3:42 pm
    Great service and fast
  • 18 february 2022, 7:10 pm
    It was perfect and give a sense of home.
  • 16 february 2022, 2:22 pm
    Excellent service and so easy to use the app. Clothes come back immaculate. Competitively priced. Five stars from me!
  • 5 january 2022, 10:35 am
    Dont use them
    they have lost my stuff and gave me wrong stuff instead other than being latebfor week
  • 24 december 2021, 6:33 pm
    Impressed By The Work Done. The Clothes Have Been Shinning From The Day Of Wash.
  • 24 december 2021, 6:31 pm
    Very Neat and Tidy Cleaning Done By The Management. Happy With The Clothes
  • 24 december 2021, 6:29 pm
    Happy with cleaning.
  • 23 december 2021, 8:50 am
    We were their customers for a long time and there service is decent but suddenly they started charging extra charges on the bag pressing service claiming that the bag service shouldn’t exceed specific number of pcs “which was not communicated, clarified earlier or confirmed if the can proceed with the order”.

    As many other businesses they are fine when there is no issues but when the first concern comes out you will immediately see reality of unprofessionalism, lack of communication skills and
    – show
    • 23 december 2021, 9:18 am
      We apologize foe the inconvenience caused to you, we will instruct our office staff to speak with you and resolve this issue.
  • 6 december 2021, 7:52 am
    Terrible. Ruined my item. Said that they would investigate and I’ve heard nothing 10 days later.
  • 25 november 2021, 4:28 pm
    I wish we can rate by negative as they don’t even deserve the one star. Becareful don’t ever use this company. Very unprofessional they will try to rip-off your pockets.
    Pls be careful
  • 21 november 2021, 11:34 pm
    used their service to get my curtains clean.
  • 20 november 2021, 11:09 am
    I have been using their service for sometime. It has absolutely changed now a days, clothes are packed back ironing with out washing. Clothes are getting damaged as well. Pls be careful
  • 19 november 2021, 4:53 pm
    WashOn provides an easy, cost effective and high quality solution for my laundry needs.

    The quality of the pressing, cleaning and protection is unmatchable in similar price range/league.

    I'm very pleased with this their service.
  • 19 november 2021, 9:24 am
    Great value for money. Quick turnaround times and good service
  • 16 november 2021, 10:46 pm
    They are not committed to delivering the order as per the timeline. Lots of excuses actually!
    It took them 10 days to deliver my carpet and their reason was they just want to “ensure the quality” of the service but I honestly, I did not received a fresh carpet, the smell is still there. Not again…
Average rating - 4.5 based on 79 reviews and 109 ratings